Last Updated: May 19, 2025

1. Introduction
At saffronpages.in (“Saffron Pages,” “we,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect from you when you use the Saffron Pages website (the “Site” or “Service”), how we use and handle that information, and your rights regarding your data. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. This policy is an integral part of our Terms and Conditions and applies to all visitors, users, and others who access the Service.

2. Information We Collect
We collect two main types of information: (a) information you provide to us directly, and (b) information collected automatically when you use our Site.

• Personal Information You Provide: When you use Saffron Pages, you may choose to provide certain personal information. For example, when submitting a business listing, job post, or service listing, you may provide details such as your name, email address, phone number, business name, location, description of services, or other relevant contact information. If you contact us for support or provide feedback, we will collect the information you provide (such as your name, email, and the content of your message). In the future, if account registration is introduced, we may collect information such as username, password, and profile details during sign-up.
• Information Collected Automatically: We also gather some information automatically when you visit or use our Site. This may include your IP address, browser type, device information, pages viewed, and the dates/times of access. We use this data to analyze trends, administer and secure the Site, and understand how users interact with our Service. Additionally, like many websites, Saffron Pages uses cookies and similar tracking technologies to enhance user experience and gather usage data (see Section 4 on Cookies and Analytics for more details).

We do not knowingly collect personal information from children under the age of 13. Saffron Pages is intended for use by adults or minors under the supervision of adults. If you are a parent or guardian and believe your child under 13 has provided personal data on our Site, please contact us so we can delete the information.

3. How We Use Your Information
We use the collected information for various purposes related to operating and improving our Service:

• Providing and Maintaining the Service: We use your information to display directory listings (e.g., publishing the business or job information you submit), maintain your listings, and generally provide the features of the Site. For instance, if you post a service listing, we will publish the information you provided so that visitors can see it and contact you.
• Communication: We may use your contact information to communicate with you. This can include sending confirmations or notifications related to your listings, responding to inquiries you send us, or informing you about important updates or changes to our Service. (We will not send you promotional emails unless you have opted in to such communications.)
• Improvement and Analytics: We use both the information you provide and the data we collect automatically to understand how users interact with Saffron Pages and to improve our Site. For example, analyzing usage patterns helps us make the directory more user-friendly and to fix technical issues. We may also use aggregate, non-identifiable information to research and understand market trends or usage demographics.
• Safety and Enforcement: Information may be used to monitor and prevent fraudulent activity, spam, abuse, or other misconduct. If we detect or suspect violations of our Terms and Conditions or illegal activities, we may use relevant information to investigate and take appropriate actions (such as removing content or contacting authorities).
• Future Features: If we introduce new features such as user accounts, messaging, or paid services, we will use personal information as needed to support those features (for example, to manage user accounts or process payments). We will update this Privacy Policy accordingly when such features are launched.

We will not use your personal information for purposes other than those described in this policy unless we obtain your consent or have a legal obligation or legitimate interest to do so.

4. Cookies and Analytics
Like most websites, Saffron Pages uses cookies and similar technologies to enhance user experience and gather analytics data. Cookies are small text files placed on your device that help us remember your preferences and understand how you use our Site. We use the following types of cookies:

• Essential Cookies: These are necessary for the website to function correctly. For example, if our Site had login functionality, essential cookies would keep you logged in. (At present, since there are no user accounts, essential cookies may be limited to things like remembering your preferences or enabling basic site features.)
• Analytics Cookies: We use third-party analytics services, specifically Google Analytics, to collect information about how users interact with our Site. Google Analytics uses cookies to gather data such as what pages you visit, how long you stay, your geographical region (based on IP address), and what site referred you to us. This information helps us analyze web traffic and improve the Service. Google Analytics may set its own cookies or use other identifiers to collect this information.

The data collected by Google Analytics is transmitted to and stored by Google on servers which may be outside of your country of residence. Google may also use the data it collects to contextualize and personalize ads within its own advertising network, but Saffron Pages itself does not use Google Analytics for advertising purposes, only for general analytics. We have enabled IP anonymization in Google Analytics where possible to help protect user privacy (this means Google truncates IP addresses within the EU or where applicable before storing). For more details on how Google handles data, you can review Google’s Privacy Policy.

Your Choices: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, if you disable cookies, some features of the Site may not function properly. You can also install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data on your visits to websites.

5. Sharing and Disclosure of Information
We value your privacy. Accordingly, we do not sell or rent your personal information to third parties for their marketing purposes. We also do not share your personal data with third parties except in the limited circumstances described below:

• Service Providers: We may share information with trusted third-party service providers who perform functions necessary to operate our Site and Service. For example, this could include website hosting providers, email delivery services, or analytics providers (like Google Analytics) that process data on our behalf. These service providers are given access only to the information needed to perform their specific services, and they are not permitted to use your data for any other purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (for example, a court order, subpoena, or government demand). We may also disclose information if we believe in good faith that such action is necessary to comply with legal obligations, protect and defend the rights or property of Saffron Pages, prevent fraud, act in urgent circumstances to protect the personal safety of users or the public, or protect against legal liability.
• Business Transfers: If Saffron Pages is involved in a merger, acquisition, sale of assets, or other business transaction, user information (which may include personal data) could be transferred to or acquired by a third party. In such cases, we will ensure that the new owner is bound by terms that are at least as protective of your privacy as the terms of this Policy, or we will notify you and obtain consent if required by law.

Importantly, we do not share personal information with advertisers or other third parties for their own independent use. Any information that is publicly posted by you in a listing (such as a business contact number or address you include in a public listing) is obviously visible to anyone who accesses the Site. Beyond the public nature of directory listings, your private personal data (like the email address you use for account correspondence or submission forms) is not shared openly.

6. Data Security
We take the security of your personal information seriously. Saffron Pages implements reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include using secure transmission protocols (HTTPS) for our website, regular software updates and security patches, and firewall and security monitoring of our servers. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. You are also responsible for maintaining the security of any account credentials (should accounts be introduced later) and for any actions taken under your account.

If we become aware of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, if you post a listing on Saffron Pages, the information in that listing will typically remain on our Site for as long as the listing is active and not removed by you or us. If you request to remove or delete your listing or personal data, we will do so, but please note that residual copies might remain in our backup systems for a short period (though they will not be available publicly).

We also retain information as needed to comply with legal obligations, resolve disputes, and enforce our agreements. When we have no ongoing legitimate business need to process your personal information, we will securely delete or anonymize it.

8. Your Rights and Choices
Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal data. We honor the rights of users to exercise control over their information. These rights may include:

• Access and Correction: You have the right to request a copy of the personal data we hold about you and to request corrections of any inaccuracies. For example, if you have an account or a listing, you can ask us to correct or update the information you provided.
• Deletion: You may have the right to request deletion of your personal data. If you want us to delete personal information that you have provided, you can contact us with such a request. We will take reasonable steps to remove your data, although we may need to retain certain information as required by law or for legitimate business purposes (as noted in the Data Retention section).
• Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. For example, if you consented to receive a newsletter (in a future scenario where we offer one), you can unsubscribe or withdraw that consent.
• Objection and Restrictions: You may have the right to object to or request that we restrict processing of your personal information in certain circumstances. For instance, you can opt out of certain analytics tracking by using the tools described in the Cookies and Analytics section.
• Data Portability: In some regions (such as the European Union under GDPR), you have the right to request a copy of the personal data you provided to us in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided in Section 11 (Contact Us). We may ask you to verify your identity before responding to certain requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that while we will make every effort to accommodate your requests, these rights are not absolute. There are instances where we may be unable to fulfill a request – for example, due to legal requirements or where fulfilling a request would infringe on another person’s rights.

9. Third-Party Links and Services
Our Site may contain links to other websites or incorporate services from third parties (such as map services for addresses, payment processors for future paid features, or social media sharing buttons). If you follow a link to any external site or engage with third-party services, please be aware that these have their own privacy policies. We are not responsible for the content or privacy practices of such third parties. We encourage you to review the privacy policies of any external websites or services you visit.

Specifically, as mentioned in Section 4, we use Google Analytics, which is a third-party service. While we have described its usage in our context, for a full understanding of how Google may use data, refer to Google’s own privacy documentation. Similarly, any other third-party tools or embedded content will be governed by the respective third parties’ policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes to how we collect or use personal data, we may provide additional notice (such as adding a statement on our homepage or sending you a notification, if we have your contact information). Your continued use of Saffron Pages after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at info@saffronpages.in. You may also reach us through the contact form on our Site.

We will do our best to address any issues and resolve your concerns. Your privacy is important to us, and we will strive to help you exercise your rights and ensure your information is handled properly.